Data Incident

Notice of Cyber Incident


On May 25, 2022, MKD Electric, LLC experienced a network disruption incident. MKD Electric immediately shut down its data system, conducted an extensive investigation with the assistance of a third-party forensic firm, notified law enforcement, and implemented additional security measures. As part of MKD Electric’s initial investigation, it was discovered that a limited amount of information may have been accessed in connection with this incident. Upon discovery, we performed a thorough and time intensive review to determine whether the impacted data contained any sensitive information, and if so, to whom the information relates. On August 23, 2022, this review was completed, and we discovered that individuals’ information was contained within the potentially impacted data set. We immediately worked to obtain up-to-date contact information for those potentially impacted to provide direct notification.

MKD Electric’s investigation identified that the impacted information included one or more of the following data elements: name, address, date of birth, Social Security number, driver’s license number, and/or financial account information. Importantly, we have no reason to believe any information has been or will be misused as a result of this incident but are providing notification in an abundance of caution. The privacy and security of the information is of the utmost importance to MKD Electric. We have established a dedicated assistance line for impacted individuals with questions or concerns at 1-855-926-1355, Monday through Friday, (except U.S. holidays), from 8 a.m. – 5:30 p.m., Central Time.

We recommend individuals take actions to help protect their information by remaining vigilant in reviewing their account statements and consider placing a fraud alert and/or security freeze on their accounts. Individuals have the right to place an initial or extended “fraud alert” on a credit file at no cost. As an alternative to a fraud alert, they have the right to place a “credit freeze” on a credit report. The credit freeze is designed to prevent credit, loans, and services from being approved without consent. Pursuant to federal law, individuals cannot be charged to place or lift a credit freeze on your credit report.

Should individuals wish to place a fraud alert or credit freeze, please contact the three major credit reporting bureaus listed below:

TransUnion                             Experian                                  Equifax

1-800-680-7289                        1-888-397-3742                        1-888-298-0045                                 

P.O. Box 2000                          P.O. Box 9554                          P.O. Box 105069

Chester, PA 19016                    Allen, TX 75013                        Atlanta, GA 30348

Individuals can further educate themselves regarding identity theft, fraud alerts, credit freezes, and the steps to protect their personal information by contacting the credit reporting bureaus, the Federal Trade Commission (FTC), or their state Attorney General. The FTC also encourages those who discover that their information has been misused to file a complaint with them. The FTC may be reached at 600 Pennsylvania Ave. NW, Washington, D.C. 20580;; 1-877-ID-THEFT (1-877-438-4338); and TTY: 1-866-653-4261. Instances of known or suspected identity theft should also be reported to law enforcement, the state Attorney General, and the FTC.